Returns & Exchanges
At Grande Cosmetics, we want you to be completely satisfied with your beauty results. If you are not happy with your purchase, we offer a 90-day return policy for products purchased directly from our website.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
- 3.Pack and Ship
Securely pack the products in their original packaging, attach the shipping label, and drop the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.